Customers For Life™ Program

Customers for Life Program

At IMV Technologies we understand & appreciate the importance of long-term relationships with our Veterinary partners.  Too often in the Veterinary Digital Radiography business – the concept of product obsolescence (subsequent reinvestment in DR) and expensive support contract extensions seriously affect the practice’s profitability in their imaging segment.  Our approach with our “Customer’s for Life”™ Program offers viable solutions for practices that directly address these 2 issues.  Our DR offerings come with a 4-Year All-Inclusive Warranty / Support /Unlimited CloudPACS Package.  At the end of your 4-Year Term – we offer a Trade-Up Program option allowing practices to upgrade to the latest IMV DR technology for less than or equal to the same cost structure they initially paid for their IMV DR system to address obsolescence concerns.  The 2nd option after the 4-Year initial Warranty & Support term – our customers are given the option for Lifetime Support on their IMV DR system for less than what it would typically cost for a 1-Year annual warranty extension from competitive DR companies.  When utilizing a DR system for 8-10 years – the total cost differential comparing IMV with others can reach an astounding $30,000 - $40,000 during this time period!  Our view is simple: THIS IS YOUR MONEY.  Keeping your money in your account keeps the profits in your practice where they belong.  Successful practices continue to grow as do their needs for additional DR systems.  It is our belief that successful practices will appreciate & prioritize manufacturers that help them grow their bottom lines….


Ask your IMV Technologies Representative for details…